Human Capital Automation

Your Workforce, Fully Orchestrated.

HCMA unifies your Call Out Line, Benefits Payment Portal, and Leave Management Module into one automation-first platform—so HR can focus on people, not paperwork.

Deployed across hospitals, municipalities, and complex employers
Built for compliance, auditability, and real-time visibility
What we automate

End-to-end workforce automation, from call-outs to leave.

HCMA delivers modular solutions that can stand alone or work together as a single, integrated Human Capital Management Automation platform.

Call Out Line

Call Out Line (COL)

A 24/7 automated call-out and attendance reporting system that routes employee absences to the right supervisors, schedules, and systems—without manual phone trees or paper logs.

  • IVR, web, and mobile reporting options
  • Automatic notifications to supervisors and scheduling
  • Audit-ready call logs and reason codes
  • Configurable rules for unions, departments, and shifts
Benefits Payment

Benefits Payment Portal (BPP)

A self-service portal for employees and separated staff to manage premium payments, benefit-related obligations—fully reconciled with your HR and payroll systems.

  • Online payments with automated reminders
  • Real-time eligibility and balance visibility
  • Export-ready reports for finance and carriers
  • Configurable grace periods and escalation rules
Leave Management

Leave Management Module (LMM)

Centralized leave tracking for FMLA, ADA, PTO, and custom policies—built to keep HR compliant, managers informed, and employees clear on their status and balances.

  • Configurable leave types and eligibility rules
  • Automated documentation and notifications
  • Integrated with COL and BPP for seamless workflows
  • Dashboards for HR, managers, and leadership
ROI & value

Estimate your return on automation.

Use this simple model to approximate the impact of automating call-outs, leave management, and benefits payments with HCMA. Replace this logic with your internal calculator when ready.

Call Out Line (COL)

Inputs

Estimated impact

HR cost (monthly)
HR cost (annual)
Supervisor cost (monthly)
Supervisor cost (annual)
Total cost (monthly)
Total cost (annual)
HCMA cost (monthly)
HCMA cost (annual)
Savings (monthly)
Savings (annual)
ROI (months)

Benefit Payment Portal (BPP)

Inputs

Estimated impact

Premiums (monthly)
Premiums (annual)
HR cost (monthly)
HR cost (annual)
Platform cost (monthly)
Platform cost (annual)
Savings (monthly)
Savings (annual)
ROI (months)

Leave Management Module (LMM)

Inputs

Estimated impact

HR cost (monthly)
HR cost (annual)
Platform cost (monthly)
Platform cost (annual)
Savings (monthly)
Savings (annual)
ROI (months)

Actual savings and prices may vary depending on contract terms, tiers and support offerings/subscriptions. Data and implementation fees are not included in this calculation. Any third-party services such as LOB, Stripe, or any other service provider are subject to change at their discretion and may vary based on actual volume.

Platform capabilities

Feature matrix for COL, BPP, and LMM.

HCMA is designed as a unified platform. Each module can stand alone, but they’re most powerful when deployed together.

Feature
Call Out Line (COL)
Benefits Payment Portal (BPP)
Leave Management Module (LMM)
24/7 employee self-service
Policy- and contract-aware rules
Supervisor routing & notifications
Automated documentation & letters
Payment processing & reminders
Leave eligibility & balance tracking
HRIS & payroll integration
Scheduling integration
Real-time dashboards
Multi-site & multi-entity support
Support & partnership

Support matrix for your HCMA deployment.

HCMA is more than software. We offer tiered support options so you can choose the level of partnership that fits your team and complexity.

Support feature
Included
Enhanced
Advanced
Enterprise
Email support
Business-hours phone support
Priority response SLAs
Dedicated customer success contact
Quarterly optimization reviews
Annual roadmap & strategy sessions
Custom reporting & analytics support
Integration advisory & coordination
How HCMA works

From intake to insight, across COL, BPP, and LMM.

HCMA connects the way employees report, request, and pay with the way HR, payroll, and operations manage risk, coverage, and compliance.

01 · Intake
Capture every event

Employees report absences, leave needs, or benefit payment activity through phone, web, or portal. HCMA standardizes the data at the point of entry so nothing is missed or misrouted.

02 · Routing & rules
Apply your policies

HCMA applies your attendance, leave, and benefits rules—union contracts, policies, and local practices—to determine who needs to know, what needs to happen, and when.

03 · Automation
Trigger the right actions

Notifications, documentation, payment reminders, and status updates are generated automatically. COL, BPP, and LMM work together so HR doesn’t have to re-key or chase information.

04 · Reporting & insight
See the full picture

Dashboards and reports give HR, managers, and leadership real-time visibility into attendance, leave, and benefits activity—supporting better staffing and financial decisions.

Why HCMA

Built for the realities of HR, not just the theory.

HCMA exists because manual call-outs, fragmented leave tracking, and ad-hoc benefits payments create risk, burnout, and blind spots for organizations that can’t afford them.

We’ve seen HR teams juggle phone calls, spreadsheets, email threads, and disconnected systems just to keep up with daily operations. HCMA was created to give those teams a platform that respects their policies and constraints while removing as much manual work as possible.

The platform is opinionated where it matters—standardizing intake, documentation, and routing— and flexible where it counts, so you can reflect union rules, local practices, and complex eligibility logic without custom development.

The result is a single, automation-first layer across call-outs, leave, and benefits payments that reduces risk, improves coverage, and gives leadership a clear view of what’s happening.

Customers

Trusted by organizations that can’t afford downtime.

HCMA powers automation for healthcare systems, public sector organizations, and private employers where compliance, coverage, and communication are critical.

Who we are

Automation built for HR, by people who understand operations.

HCMA brings together experience in workforce management, software engineering, and complex organizational operations to deliver automation that actually fits how you work.

HCMA was created after years of working alongside HR, payroll, and operations teams that were asked to do more with the same tools: phones, spreadsheets, and disconnected systems.

We focus on the parts of workforce management that are high-volume, high-risk, and highly repetitive—call-outs, leave, and benefits payments—and build automation that respects your policies, contracts, and culture.

When you work with HCMA, you’re not just buying a platform. You’re partnering with a team that understands the realities of staffing, compliance, and employee communication.

  • Automation-first mindset across COL, BPP, and LMM
  • Experience with healthcare, public sector, and enterprise HR
  • Policy- and contract-aware configuration
  • Secure, auditable workflows and data flows
  • Integration with HRIS, payroll, and scheduling systems
  • Human-centered UX for employees and managers
  • Transparent communication and realistic timelines
  • Long-term partnership and continuous improvement
Free consultation

Tell us where your HR processes are stuck.

Whether it’s call-outs, leave tracking, or benefits payments, we’ll help you map a realistic, phased automation plan with HCMA.

What you can expect

A focused conversation about your current processes, systems, and constraints—no hard sell, just clear next steps.

  • 30–45 minute video or phone call
  • Review of your current COL, BPP, and LMM processes
  • Discussion of integration points and policy requirements
  • Actionable recommendations and a proposed rollout approach

Prefer to start with email? Reach us at [email protected] and we’ll coordinate next steps.

Let’s talk